Orders are shipped based on stock availability ,usually within 3–5 business days, unless otherwise stated on the product page.

We ship across Europe. Available shipping options and costs are shown at checkout.

Yes. To request a return, please email us at info@toolsinorder.com or use our contact form. Be sure to include your order number so we can assist you quickly.

Returns follow standard online store practices. Products must be unused and in original condition. Custom or personalized products may be excluded from returns. For information about returns and refunds, please refer to our Terms and Conditions section.

If you have any questions before or after placing an order, feel free to contact us — we’re happy to help. You can contact us by email at info@toolsinorder.com or by using the contact form.

Orders shipped outside the EU are sold with 0% VAT. Customs duties, taxes, and import fees may apply upon delivery and are determined by the destination country. These charges are the customer's responsibility.

Milwaukee uses different product numbering systems for different markets. The product itself is the same, even if the product code differs between the USA and Europe. All products on our website include EU product numbers. If you have any questions about compatibility with your equipment, please don't hesitate to contact us.

No. Compatibility is based on the actual product and its dimensions, not on region-specific product codes.

Each product page clearly states which system or box type the product is compatible with. When in doubt, checking dimensions is always recommended.

Every product page includes clear information about: compatible systems or box types any relevant limitations or notes If you’re unsure, you’re welcome to contact us before ordering.

Unused products can be returned according to our return policy.

Universal inserts often result in poor fit and compromised usability.

The inserts are sized for specific boxes and use cases to ensure: tools stay securely in place organization remains practical in daily use the box is easy to access and work with The focus is functionality, not compromises.

Tools in Order products are suitable for both hobbyists and professionals who value durability, organization, and efficiency.

Yes. The products are made to withstand normal tool use, transport, and repeated opening and closing.

Tools in Order products are manufactured in Finland.

All orders are shipped from Finland, meaning EU customers do not face additional customs charges within EU.

Yes. We welcome suggestions for new products, systems, and use cases. Customer feedback plays an important role in expanding our product range.