Terms & Conditions

1. Company Information
This online store is operated by Nordic Crafters under the brand name Tools in Order.
Business name: Nordic Crafters
Business ID (Y-tunnus): FI2511604-2
Email: info@toolsinorder.com
Country of operation: Finland

2. Products and Compatibility
Tools in Order products are third-party accessories and inserts intended to be compatible with specific tool systems and brands.
Any references to brand names such as Milwaukee or DeWalt are used solely for compatibility and identification purposes.
Tools in Order products are not official products of these brands and are not manufactured, endorsed, or approved by them.

3. Ordering and Payment
Orders are placed through the online store. All prices, taxes, and available payment methods are shown during checkout.
Payments are processed securely through third-party payment service providers.

4. Shipping
Orders are shipped based on stock availability, typically within 3–5 business days, unless otherwise stated on the product page.
All orders are manufactured and shipped from Finland.
Shipping options, costs, and estimated delivery times are shown at checkout.

5. Right of Withdrawal and Returns
Consumers within the European Union have the right to withdraw from the purchase within 14 days of receiving the product, in accordance with EU consumer protection legislation.
Returned products must be unused and in original condition.
Custom or personalized products may be excluded from the right of withdrawal.
Return instructions can be requested by contacting info@toolsinorder.com.

6. Liability
Tools in Order is not responsible for damage caused by improper installation, misuse, or use outside the intended purpose.
Liability is limited to the value of the purchased product, except where mandatory consumer protection laws require otherwise.

7. Governing Law
These terms are governed by the laws of Finland.
Any disputes shall primarily be resolved through negotiation and, if necessary, through Finnish courts.